CONSULT WITH YOUR GP ON-LINE
You can get Advice or Treatment within 48 Hours (2 Working Days)
From Tuesday 7th May 2019 we will commence the Online Triage system. You can get access to medical advice without having to pick up the phone or even come in to the practice.
You can avoid long waiting times on the telephone and beat the queues at the front desk.
Getting Started is Easy!
Simply click on the following link:
In the search bar, type the symptoms or query that you have and the page will open with a list of common ailments in alphabetical order. Click on the one that most closely matches your symptoms. This will produce a series of choices and forms. Click on the relevant one and submit it.
You will be contacted within 48 Hours (working days) about your symptom or query.
The Doctor will read the submitted form and deal with it within 48 Hours (2 working days).
The Doctor will attempt to call you twice from a number which may show as WITHHELD. If there is no response then the case will be closed. You will need to resubmit a new form.
- Complex problems will always be booked in to see a Doctor
- Urgent problems will be dealt with on the day by telephone triage
- Requests that need telephone advice can be addressed promptly
- Some problems may be more suitably dealt with in a specialist clinic
ONLINE SYSTEMS ARE NOT SUITABLE FOR EMERGENCIES – IN AN EMERGENCY PLEASE CALL 999 OR 111 FOR AN URGENT MEDICAL PROBLEM.
