Experience of Telephoning the GP Practice Survey

Dear Patient,
The practice wants to ensure that we are providing the highest standards of care for you. We would like your experience with us to be pleasant. Feedback from this survey will enable us to identify areas that may need improvement. Your opinions are therefore very valuable to us.
Thank you in advance for your time.

Experience of telephoning the GP practice Survey
We would like you to think about your recent experience of phoning the surgery. How easy did you find it to BOOK an appointment? *
How easy did you find it to CANCEL an appointment? *
How easy did you find it to RESCHEDULE an appointment? *
How easy did you find it to discuss something else? *

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