Minor Eye Problems?

If you have a recent problem with your eyes – such as sore eyes, red eyes
or visual disturbance – you can be assessed and treated by our local Minor Eye Conditions Service.

This is a free NHS service available from a number of local opticians to all patients registered with a Newham GP and over 10 years of age.

What is a Minor Eye Conditions Service (MECS)?

Conditions that can be seen under the service include:
● Red eye or eyelids
● Dry eye, or gritty and uncomfortable eyes
● Irritation and inflammation of the eye
● Significant recent sticky discharge from the eye or watery eye
● Recently occurring flashes or floaters
● Ingrowing eyelashes
● Recent and sudden loss of vision
● Foreign body in the eye

Please note, this is not a sight test

Also, if you have a major eye condition that is being regularly monitored by your optometrist or hospital eye service, this will not be covered by this service; for example, cataracts, diabetic retinopathy or glaucoma.

Where should I go?

NameContact NumberAddressOpening Times
MM Beg0208 472 802813 Plashet grove E6 1ADMon/Wed/Thur/Fri/Sat:10:30am – 06:00pmTues/Sun: 10:30am – 02:00pm
Vision Academy020 8586 713273 Plashet Road E13 0QAMon-Fri: 09:30am – 05:30pmSat: 10:00am – 05:30pm
Specsavers (East Ham)020 8470 080043 High Street North E6 2JDMon – Fri: 09:00am – 6:00pmSat: 09:30am – 06:00pmSun: 10:00am – 04:00pm
Boots Stratford020 8221 249531-32 Lower Ground Floor, The Arcade, Westfield, E20 1EHMon: 09:30am – 06:00pmWed/Thur: 10:30am – 7:00pmFri: 09:00am – 06:00pmSat: 09:00am – 05:30pmSun: 12:00pm – 05:00pm
Specsavers (Stratford)020 8221 111385 Stratford Centre E15 1XQMon-Fri: 09:30am – 06:30pmSat: 09:00am – 06:00pmSun: 10:00am – 05:00pm
Forest Gate Eye Clinic020 8181 917147 Woodford road E7 0DJMon-Sat: 09:00am – 05:30pm
Specsavers (Beckton)020 8470 08001 Claps Gate Lane E6 6JFMon-Sat: 09:00am-06:00pmSun: 11:00am – 05:30pm
Specstore Opticians020 7476 474532 Barking Road E16 1EQMon/Wed/Fri: 10:00am – 03:00pm

An appointment will normally be required, so telephone first. Appointments are available during normal working hours and some practices offer appointment at weekends.

How do I book an appointment with the service?

To make an appointment, call one of the opticians listed above. You will be asked some questions about your symptoms in order to assess how quickly you need to be seen by the service, which will be within 24 hours in urgent cases and within a few days for routine appointments.


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