Your route to urgent help

Knowing your best route to urgent care can help you find the treatment you need faster.

You should only attend A&E if you need immediate care for something that is very serious or life-threatening.

Your GP surgery should usually be the first place you contact if you have particular concern about your health. Appointments are available out of hours, in the evenings, on weekends and bank holidays.

If you feel unwell or have a minor injury, your local pharmacy can offer advice and some medicines. This can help you treat your condition yourself at home. 

If you have a more serious illness, you should visit your GP practice website or NHS 111 online for advice. If you cannot access the internet, call 111 or your GP practice directly.

A 999 call should only be used for life-threatening emergencies or serious injuries.

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